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BUS 230 Customer Service Relations C. Ditch: Using the WWW

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Customer Service - info from the WWW

Below are a few links to some web resources - some are websites, others are simply articles available online. There is also a podcast series done on customer service that looks good. There are a lot of websites with not much content that come up when you Google "customer service". Beware of websites trying to sell you management training programs and others that are just trying to get you to look at advertisements.