Look for books by using Use Primo on the Library homepage to find print books and eBooks. Do your search and then use the limiters on the left to narrow your results.
These are some eBooks on customer service available through Search Almost Evertything. You may be asked to log in when you click on the link to the book.
Exceptional Service, Exceptional Profit by 
Building Routes to Customers by 
Customer Satisfaction Evaluation by Is there a book you know you want but you can't find it at the JCC Library? No problem! We can get it through Interlibrary Loan Services. Follow the instructions on the JCC Library website for borrowing books through ILLiad.