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SUNY Jefferson

BUS 230 Customer Service Relations: Begin research here

Online Access

We offer a wealth of quality research resources via this research guide and our website.

You will likely need to login once you attempt to access a library database or ebook for the first time in your research session.

When the white login screen "Login to Library Databases" appears, enter your JCC Network ID login, which is slightly different than your MyJCC/Brightspace login, you only need to enter your first initial, last name, month of birth in two digit format, and day of birth in two digit format. Thus, James Smith, born on Jan. 1, 2002 would enter: jsmith0101  as his username.

If you have difficulty logging in, consult our Library Login Troubleshooting tool. Contact us if you have any issues, we are here to help!

Library Login Troubleshooting

Academic Integrity

Students need to understand the purpose of doing research and should also understand the consequences that will result from submitting a plagiarized paper. Not only is plagiarism academically dishonest, it is also illegal. Presenting someone else's work as your own, copyrighted or not, could be grounds for prosecution. According to the Jefferson Community College Academic Honesty Policy, plagiarism is the misrepresentation of any part of another's work as one's own. (JCC Catalog). In other words, plagiarism means presenting another person's words and/or ideas without giving the proper credit. A violation of the college's Academic Honesty Policy could result in a lower grade on the assignment, a failing grade in the course or dismissal from the college.

Recommended for all students - The Plagiarism Tutorial from the University of Southern Mississippi Libraries

  • The Plagiarism Tutorial teaches the student about plagiarism and takes them through a quiz at the end. Students can get the graded answers and show to their professor to prove the tutorial was completed successfully.

Your Librarian / Ask for Help

Contact:

jthomas@sunyjefferson.edu

315-786-2314
 

Research Assistance - Fall 2025

Email is the best method to use to contact me, I check my email several times a day during my normal work hours (9:00 am - 5:00 pm EST Monday through Friday). I check email less frequently (sometimes, not at all) during the weekends and on vacation days; if you need immediate help during these times, use the email and/or chat resources listed on our Ask for Help web page.

I look forward to working with you.

John