Your username for Primo is first part of your MyJCC/Brightspace username - your first initial, last name and month and day of birth (you do not need to enter @live.sunyjefferson.edu).
The password for Primo is the same password that you use for MyJCC/Brightspace.
This Microsoft page will allow you to reset your password.
Need immediate assistance? You can call the student helpdesk at (315)786-6511.
Return to Primo (Jefferson Community College)